FAQs & Useful Info

We get very busy, so before adding any dishes to your order, please reserve a delivery timeslot to make sure you don't miss out! Once you've secured your delivery timeslot, add as many dishes to your as you like and we'll deliver your order, hot and ready to eat.

Reserve delivery timeslot

We deliver within a 6 mile radius from central Brighton. The delivery fee for addresses under 5 miles is £3. Addresses between 5-6 miles are charged at £6. This fee includes delivery of your order + collection of your empty tiffins for reuse.

All we ask (for hygiene purposes) is for the tiffins to be washed with detergent before we collect them between Saturday to Tuesday. They are dishwasher safe, so feel free to pop them on the top shelf.

If you have any allergies, please do let us know - contact us before you order, or there's a note section on the cart page. We will try and accommodate you as much as possible. However, all meals are cooked around nuts, wheat, mustard, sesame, soy, and dairy.

We deliver within a 6 mile radius from central Brighton. The delivery fee for addresses under 5 miles is £3. Addresses between 5-6 miles are charged at £6. This fee includes delivery of your order + collection of your empty tiffins for reuse.

Once your tiffins are delivered, please store them in a cool area (ideally a fridge) until you are ready to heat up your meal.

Won't be in?
Don’t worry - Just let us know beforehand and if possible, leave a cooler box outside (with ice packs) in a nice shady spot. Contact Jai here.

To get the best out of your Heat @ Home tiffin, please follow our heating instructions here.

All we ask (for hygiene purposes) is for the tiffins to be washed with detergent before we collect them between Saturday to Tuesday. They are dishwasher safe, so feel free to pop them on the top shelf.

If you have any allergies, please do let us know - contact us before you order, or there's a note section on the cart page. We will try and accommodate you as much as possible. However, all meals are cooked around nuts, wheat, mustard, sesame, soy, and dairy.